Built by Couriers, for Couriers
RouteMate started in Australia. Not in a boardroom or a venture capital pitch deck — on the road, between deliveries. Our founders spent years running courier routes across Sydney, navigating narrow laneways in Surry Hills, fighting traffic on Parramatta Road, and trying to sort 80 parcels in the back of a van with nothing more than a printed manifest and Google Maps.
Every route planner we tried fell short. Some couldn't handle more than 10 stops. Others cost hundreds per month and were built for enterprise logistics teams, not a solo driver trying to finish their run before dark. None of them could read a shipping label.
So we built RouteMate — a delivery route planner designed for the way Australian couriers actually work.
What Makes RouteMate Different
AI-Powered Label Scanning
Point your phone camera at a shipping label — whether it's from Australia Post, StarTrack, DHL, Amazon, or a handwritten note — and RouteMate's AI extracts the address instantly. No typing. No copying. Scan a stack of labels in seconds and your route is ready to optimise.
This feature alone saves drivers 30-60 minutes per day. It works with Australian address formats, including unit numbers, PO boxes, and rural addresses with lot numbers.
Multi-Stop Route Optimisation
RouteMate's optimisation engine evaluates thousands of possible stop sequences and finds the fastest route based on real-time traffic data from Google Maps. Whether you're running 15 stops in the CBD or 80 across the suburbs, RouteMate calculates the most efficient order in seconds.
Unlike basic route planners that just give you turn-by-turn directions, RouteMate considers:
- Real-time traffic — avoid congestion on the M1, Harbour Bridge, or West Gate Freeway
- Time windows — hit priority deliveries first without disrupting the rest of your route
- Stop priorities — flag urgent parcels that need to go out early
- Road restrictions — handle one-way streets, truck-restricted zones, and limited-access roads
CSV and Bulk Import
Running a delivery business with manifests from a warehouse or e-commerce platform? Import hundreds of addresses from a CSV file in seconds. Map your columns to RouteMate's fields, and the system geocodes and validates every address automatically. Invalid addresses are flagged before you leave the depot.
Team Management and Dispatch
For fleet operators and dispatch teams, RouteMate lets you assign optimised routes to drivers with a single click. Track route progress in real time, see which stops have been completed, and get alerts when drivers fall behind schedule.
- Dispatcher and driver roles with granular permissions
- Real-time route progress on a shared map
- Multi-depot support for distributed operations
- Proof of delivery with timestamped photos and signatures
Built for Australian Roads
RouteMate uses the Google Maps platform, which means it works on every road in Australia — from the congested streets of Sydney's inner west to the wide arterials of Melbourne's outer suburbs, the river crossings of Brisbane, and even regional deliveries across the Blue Mountains or the Sunshine Coast.
City-Specific Routing Intelligence
Australian cities each have their own routing challenges:
- Sydney — Harbour Bridge tolls, CBD parking restrictions, narrow terrace-lined streets in the inner suburbs, and the sprawling western suburbs where a single route can cover 100km
- Melbourne — Hook turns in the CBD, the West Gate Bridge bottleneck, tram tracks that restrict lane changes, and the grid layout that makes optimisation particularly effective
- Brisbane — River crossings that add 20 minutes if you pick the wrong bridge, the tunnels (Clem7, Legacy Way), and hillside suburbs with limited access roads
- Perth — The Kwinana Freeway north-south divide, sprawling suburbs that stretch 150km along the coast, and limited east-west connections
- Adelaide — The Central Market precinct restrictions, the South Road construction corridor, and the unique grid layout
- Canberra — Roundabouts everywhere, parliamentary triangle restrictions, and the town-centre design that makes suburb-to-suburb routes non-obvious
RouteMate handles all of these because it optimises routes based on actual driving conditions, not straight-line distance.
From Australia to the World
What started as a tool for Australian couriers is now used by delivery drivers in over 100 countries. The same engine that navigates Sydney's cross-city tunnel works just as well on the streets of New York, the motorways of London, and the highways of Dubai.
We kept our Australian roots — the team is still based in Australia, and the product is still shaped by feedback from Australian drivers. But we've expanded the platform to handle any address format, any road network, and any fleet size.
How Australian Drivers Use RouteMate
Solo Couriers
Independent contractors running their own courier business use RouteMate to plan daily routes faster. Scan your labels at the depot, hit optimise, and start delivering. Most solo drivers save 1-2 hours per day compared to manual route planning.
Courier Companies
Small to medium courier companies use RouteMate to dispatch routes to their driver fleet. Import the day's manifest, split stops across drivers, optimise each route, and track progress from the dispatcher dashboard.
E-Commerce and Retail
Online retailers with their own delivery operations use RouteMate's API to push orders directly into optimised routes. Connect your Shopify, WooCommerce, or custom platform and automate the entire routing workflow.
Food and Grocery Delivery
Time-sensitive deliveries like meal kits and groceries benefit from RouteMate's time-window constraints. Set delivery windows for each stop and the optimiser builds a route that hits every window without backtracking.
Pricing for Australian Businesses
RouteMate offers a free tier that lets you plan routes with up to 20 stops — enough for solo drivers to try the platform without any commitment. Paid plans start at just a few dollars per month and scale with your operation.
- Free — 20 stops per route, 1 route per day, AI scanning included
- Solo AI — Unlimited stops, unlimited routes, priority support
- Pro Driver — Everything in Solo AI plus CSV import and advanced optimisation
- Team — Multi-driver dispatch, live tracking, proof of delivery
All plans are billed in USD. No lock-in contracts. Cancel anytime.
Get Started in 2 Minutes
- Sign up free at routemate.app — no credit card required
- Add your stops — scan labels, paste addresses, or import a CSV
- Hit optimise — RouteMate calculates the fastest route in seconds
- Start delivering — navigate with Google Maps, Apple Maps, or Waze
Whether you're delivering parcels across Parramatta, meal kits in Fitzroy, or documents in the Brisbane CBD, RouteMate gets you there faster.