Overview

The whole delivery day, in one system.

Intake, sequencing, dispatch and proof, holding the same stop identity from the moment it arrives to the moment it is signed for. Nothing is retyped between steps, which is where records usually go missing.

RouteMate — capability index
Sheet 02
Capabilities, where each runs, and the manual step each removes.
No.CapabilityWhere it runsWhat it removes
01AI label scanningMobileTyping addresses off a thermal label at the kerb
02CSV, Excel and paste importWebRe-keying a manifest that already exists as a file
03Route optimisationWeb and mobileA dispatcher ordering stops by memory and postcode
04Team dispatchWebScreenshots of routes pasted into a group chat
05Live driver trackingWebRinging the driver to find out where the parcel is
06Proof of deliveryMobileArguing about a drop with no photograph to point at
07Saved stopsWeb and mobileAccess notes living in one driver’s head
08REST APIServerA person copying orders between two systems each morning
01 · Intake

However the work arrives

Photograph a consignment label and the address is read, validated against the road network and placed in the day. Paste a manifest that already exists as a file. Or push straight from your own system over the API and skip the interface entirely.

RouteMate mobile scanner reading a shipping label
Saved addresses list in the RouteMate mobile app
RouteMate dispatch board showing routes assigned across drivers
02 · Dispatch

One desk, every van

The day is solved and split across the drivers on shift, by their hours and starting depot rather than by suburb. Assign a run and it appears on that driver’s phone. Stops complete on the board as they are worked, so nobody rings to ask where a parcel is.

03 · Execution

What the driver carries

Driver app

The run, in order, on the phone. Works offline in basements and car parks and syncs when signal returns, so a completed stop is never lost.

Proof of delivery

Photo, note and timestamp attach to the stop they belong to. The record assembles itself rather than being reconstructed from a chat log.

Saved stops

Access notes, gate codes and the awkward buzzer stay with the address, not with whoever happened to drive it last.

04 · Fit

Who this suits, and who it does not

Segments RouteMate suits, including two it does not.
Courier and parcel roundsThe core case — 50 to 500 drops a day, tight sequencing
Multi-driver fleets to 50 vansDispatch, tracking and proof from one desk
Pharmacy and florist runsTime windows that genuinely bind the sequence
Owner-drivers and subcontractorsScanner-led intake, no dispatcher required
Scheduled field servicePartial fit — no skills matching or multi-day jobs
Long-haul and linehaul freightNot the tool — use a TMS

Run tomorrow’s round through it

Put one real day in, the messiest one you have, and compare the order it returns against what you would have driven.