Nu-Look Carpet & Upholstery Cleaning is a professional cleaning service operating in Greater Springfield, Ipswich, and surrounding suburbs. With over 20 years of experience, they specialize in carpet and upholstery cleaning, repairs, and end-of-tenancy cleaning services.

The Challenge

Before implementing RouteMate Plus, Nu-Look struggled with scheduling their technicians efficiently across multiple suburbs. Their team was spending hours each day planning routes manually, which led to wasted time, increased fuel costs, and occasionally missed appointments.

The Solution

By adopting RouteMate Plus, Nu-Look was able to automate their scheduling and route planning. The system now optimizes technician routes based on location, appointment duration, and traffic conditions, while the custom forms feature allows them to capture detailed job information and client requirements.

The Results

• Reduced travel time between jobs by 35%
• Increased daily job capacity by 20%
• Improved customer satisfaction with more accurate arrival times
• Streamlined end-of-day reporting and invoicing process

“RouteMate Plus has transformed how we manage our daily operations. Our technicians now have more time to focus on delivering quality service rather than worrying about their next destination. The custom forms feature has been particularly valuable for our end-of-tenancy cleaning services.”